It has been just over a month now since the
first issue of FootZine. I do want to thank everyone who has
written - to subscribe, to say hello, to ask or answer a
question. I especially want to thank those who have been
regular contributors: Hal Ornstein, DPM, and Lynn Homisak, PRT,
PMAC, and Raymond Posa, MBA. I hope that we will continue
adding to that roster, with articles not only about rules,
regulations and practice management, but also about more clinical
subjects.
Here's an important reminder (to me, anyway!) The email
address that I had at ASPMA's web site is not valid for me anymore,
and unfortunately, email forwarding doesn't work like snail-mail
forwarding. Please be sure to use one of these from now on:
gaylejohnson@footzine.com or gaylepmac@attbi.com
That way I'll be sure to get your message. Thanks,
~ Gayle
*_* Letters
*_*
From: Gail Bennett, PMAC re: Bugbear Worm Virus
If you go to Mcafee it will give you a list of current correct
viruses and this bear virus is a hoax. You actually need this software on
your computer. I have the info at work so if you'd like I could fax it to
you. The Volkswalk sounded fabulous. And you are correct Bill Armwood and
SAS have been extremely supportive of podiatry.
Thanks, Gail Bennett
*_* Editor's Reply *_*
Hello Gail,
Thanks for writing. I did get some letters that said "You need
to delete" and then got the "Ooops!" messages that
these people had made a mistake.
I don't believe either McAfee or the Symantec/Norton people would
provide false information about such serious things. While some
malicious attempts have been made to get computer users to alter
(and corrupt the registry in) their system using the guise of
removing the very real W32/BugBear, the virus is real as this link
that goes to McAffee will attest: http://www.mcafee.com/anti-virus/viruses/bugbear/
Symantec has a specific page as well: http://securityresponse.symantec.com/avcenter/venc/data/w32.bugbear@mm.html
Maybe it would be appropriate to warn folks to not be
taken in by the suggestion that you alter your registry by deleting
those important files. However, by using the repair tools at either
McAfee or Symantec, one avoids the danger of possible corrupting the
system registry themselves.
Thanks again for pointing out this misconception. ~ Gayle
*_* *_*
*_* *_* *_*
From: Sue Peterson-Rupp re: Recertification
Hi Gayle...
I was a PMAC up until 2001 when we were transferred across country
and I took a job outside of podiatry...I am contemplating moving
back home and taking up where I left off with Dr. Jeffrey Marks in
Mechanicsburg PA with whom I worked for 9 years!! Is there any type
of retest for people like me who did not keep up with their CME's,
or am I back to square 1???
Thanks... Sue Peterson-Rupp
*_* Editor's Reply *_*
Hi Sue,
Thanks for writing. Since I am no longer on the ASPMA Board of
Directors, they would frown on me making any official statements of
policy regarding certification and recertification.
My recollection is that a PMAC would have the opportunity to
"make up" if the lapse is less than two years, and if your
dues are brought current. However, many things about the
Certification and Recertification Committees have changed in the
last year, and you should not regard this as definite. Instead, I
recommend you contact the appropriate ASPMA Board members:
Mary Tufarelli, PMAC, Recertification Chair MaryTPMAC@aol.com Joan Gordon, PMAC, Q & E Chair jgordon@cub.kcnet.org Karen Keathley, PMAC, Membership Chair KarenPMAC@aol.com
Thanks again for writing, and Welcome Back to the
world of feet! ~ Gayle
*_* *_*
*_* *_* *_*
From: Kathy Miskiel, PMAC re: Ordering SAS Shoes
Dear Gayle,
My name is Kathy Miskiel and I work for Dr. Glenn Hartman is Hanover, PA. I have a question that maybe you could help me with. We have a patient, non diabetic that wants to order a pair of SAS shoes, is there any place that I might get information for him, so
that I might order them for him to be shipped to our office.
Thank you , Kathy Miskiel, PMAC
*_* Editor's Reply *_*
Hi Kathy,
Thanks for writing. I think the best help I can provide is to put
you in touch with Bill Armwood at SAS headquarters in San Antonio.
He can either provide you with information about nearby SAS
retailers, or tell you about the company's mail-order policies. I'm
sure he can also send you some brochures to share with interested
patients.
Bill Armwood SAS Shoemakers 1717 SAS Drive San Antonio, TX 78224 (210) 921-7455
Thanks again for writing, and let me know if I can help you further. ~ Gayle
*_* Networking
*_*
From: Larry Huppin, DPM
Receptionist needed. Full time. For busy, fun 3 doctor podiatric
practice in Seattle on First Hill. Excellent pay and benefits. Fax resume to (206) 860-0907.
Notices of Positions wanted or positions available, as well as other
"classified" information are welcome. They
will be posted at the FootZine web site's Networking page.
Have a look at http://www.footzine.com/FZ_6.htm
*_* FootZine Feeture
Article *_*
HIPAA Policies and Procedures Manual Raymond F. Posa, MBA
In the last few articles we looked at the
history of HIPAA and the “why”s of HIPAA. Now I’d like
to cover some of the substantive issues in HIPAA. The most
critical aspect to complying with HIPAA is to have in place a good
policy and procedures manual. The manual should coincide with
the HIPAA regulations and all employees must be trained on the new
office policies and procedures (required by HIPAA).
Most practices have in place an employee handbook. The
handbooks tend to spell out to employees their rights and
responsibilities. The policy and procedure manual will
describe the plan for day-to-day operations with an eye on HIPAA
compliance. By integrating compliance into all of your
day-to-day functions you then make compliance a habit.
Having done several HIPAA audits for practices, I have found that
many practices already have good policies and procedures in place
but just don’t have them written into a formal plan book.
The best way to integrate your current methods of operations into a
policy and procedures manual is to have your compliance officer
(yes, you do need to appoint someone within your organization as the
compliance officer and it must be on record) do a HIPAA compliance
survey. The responses to the survey will be the foundation for
your policy and procedure manual. Your HIPAA survey can be
from one of the off-the-shelf handbooks being put out by many
organizations or it can be from a HIPAA compliance software tool.
Your policy and procedures manual can be organized by HIPAA
categories, i.e. contingency plan, (section 380(a)(3) of the
regulation). Some of the requirements under this section are:
do your perform data back ups; do you test and verify your back-ups;
do you store back-ups off-site. Most of you probably already
do this, but just don’t have it in writing. The other thing
to remember is that even though there are hundreds of items to
comply with in the HIPAA regulations, one policy, i.e. on your data
back and recovery procedures can address a dozen or so specific
regulation items. In truth, if your policy and procedures
manual is well written, it will serve to not only fulfill your
obligation under HIPAA for this manual, but it will serve to make
HIPAA simpler to understand for your employees and make compliance a
less formidable task.
By: Raymond F. Posa, MBA Technology Advisor to the American Academy of Podiatric Practice
Management President, R. Francis Associates
Any questions or comments can be addressed to Mr. Posa by E-mail:
Rposa@Rfrancis.com Or you can go to WWW.NJHIPAA.COM
for detailed information on HIPAA
You can review the previous installment from Mr. Posa at http://www.footzine.com/FZ_5.htm
*_* Gems
of Practice Management *_*
It's All in the Presentation by Hal Ornstein DPM, FACFAS and Lynn Homisak, PRT, PMAC
In-office dispensing is becoming more common
place in podiatric offices throughout the country. Benefits of
in-office dispensing include improved patient compliance and
satisfaction, time-savings for the patient and profitability for the
practice.
For years, Dermatologists, Optometrists and Dentists have
successfully supplied products for their patients, which has become
standard of care. Yet there is still significant apprehension
by many in our profession who feel they will be viewed as
unprofessional. We felt this same apprehension in our offices
for years, based on theory and not fact. We made the critical
mistake of thinking for the patients, resulting in false
assumptions. However, after speaking with many successful and
ethical practitioners about their successes with dispensing while
speaking throughout the country, we tested the ground. Our
decision was based on improving patient satisfaction with revenue as
a secondary benefit.
We have found that our patients have accepted the in-office
dispensing with open arms. We learned a valuable pearl from
Jason Kraus, Vice President for Langer, Inc., that ensures a
professional perception relating to dispensing. He suggests
that when presenting products to patients, simply say, “Your
treatment includes use of a 'widget'. It is available in local
stores (pharmacies) but we do have it here for your convenience.”
We found with this approach the patient does not feel forced into
purchasing the products from you and results in them buying the item
in our office over 95% of the time. Our staff also shares in
the profits from products dispensed in the office since they are the
ones who typically present and discuss the products with our
patients.
With today’s completive environment it is more critical than ever
for us to provide comprehensive care, deliver the best to our
patients and develop profit centers in our office.
Previous "Gems" can be found on their own pages of the
FootZine.com web site, at http://www.footzine.com/FZ_90.htm
*_* *_*
*_*
Isn't it amazing how much difference one little
hour can make? Now it's really dark really early, so there's
more time, and good reason, to catch up on our reading -
and write! Remember, the new email address for me is:
gaylejohnson@footzine.com
~ Gayle
* _* *_*
*_*
Copyright 2002 Gayle S. Johnson, PMAC All
Rights Reserved. DISCLAIMER: Acceptance and publication of any letter, article, news
item or advertisement does not necessarily constitute or imply
approval or endorsement by myself of the product, idea, or content
therein. I reserve the right to edit or to not publish any material
received. Any health-related information is for educational purposes
only and should not be construed as medical advice or a substitute
for the advice of a health care professional. Information pertaining
to legal matters should not perceived as legal advice, nor should
discussion about such issues as Medicare and billing be considered
as definitive. All content is presented as being only the opinions
of the contributors and is for educational purposes only.
To Subscribe or Unsubscribe, simply send an email request to me at:
gaylejohnson@footzine.com
Gayle S. Johnson, PMAC
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