It's not surprising that in the week following
the HIPAA deadline the mail was focused on HIPAA. Ray Posa
will address those questions in this week's featured "HIPAA Q
& A".
Last weekend the podiatry community in Washington State gathered in
Ocean Shores, on the Pacific coast, for the annual meeting. It
was a good meeting with informative and enjoyable speakers, and
plenty of ideas and information exchanged. In a departure from
the usual Awards Banquet mode, a theatrical "Murder
Mystery" dinner event was held. As the
"detectives" named names and spun their scenarios, most of
the attendees had a good laugh, while the "suspects"
pondered how those gentlemen got their information.
I believe a good time was had by all, and if your association is
looking for a new approach to entertaining seminar registrants, this
would be worth investigating. For a look at some photos from
the Washington event, visit the FootZine Picture Pages (the
Murder Mystery pages link from the bottom of the main Picture
Page): http://www.footzine.com/FZ_8.htm
~ Gayle
*_* FootZine
Feeture Article
*_*
HIPAA Q & A by Raymond F. Posa, MBA
The First Questions:
A few HIPAA questions: (1) For a patient's disability claim,
can you fax the information? I feel no is the correct answer,
so I mailed the information to them marked confidential.
(2) In a workman's comp case, the Attorney calls asking for
information? I told him to contact the patient.
(3) I am not trained about HIPAA although I should and want to be.
Is there a seminar in the Chicago area coming up for those of us who
would like to know more?
Thanks for the help, Brenda
The Answers:
(1) Faxing information is permissible as long as you have proper
faxing protocols in place. For proper faxing you should sent
over a test Fax to the number (when it is a new fax number to you)
and then call over and make sure it arrived. You don't want to
have a number transposed and send it to a wrong number, so we like
to verify that we have a valid number. Secondly, you want a good Fax
cover sheet that states that "The following is confidential
patient information and (that) if you are not the intended
recipients, please destroy the fax and call our office immediately
and notify us that the fax was sent to a wrong number". Other
than that, faxing is fine.
(2) Regarding the workman's comp case, the Attorney in unknown to
you so you have no idea who this is requesting patient information.
The best way to handle this is to send a patient "Request for
release of patient information" to the attorney and have them
get the signature of the patient and send it back to you, and keep
it in the patient's chart. This type of release of information is
permissible under HIPAA as long as the patient requests the release.
If the request is a "time of the essence" matter, then I
would call the patient and get a verbal acknowledgement for the
release, and write the time and date of the request and put it in
the patient's chart and then follow up with the written request form
and keep that in the chart also.
(3) As for the final question, by HIPAA regulation if you are
working in a doctor's office or in an environment where you are
handling PHI, then you must be trained on the office's privacy
policies and HIPAA. As for training in the Chicago area, I
don't know who is offering training but I would think all you have
to do is wait a week or two and you will probably get some
solicitation in the mail about upcoming training. There are many
companies offering training. You can also go to the Web and do a
search on "HIPAA training in Chicago". You will probably
get some hits.
The Next Questions:
(1) Please, tell me the right way of calling a patient into the
examining room.
(2) I am also letting my patients sign in when they arrive. Is
this correct? Some people say no, others say yes.
Haydee
The Next Answers:
(1) First, you may call a patient from the waiting room by their
name. You are not giving away any PHI by uttering their name.
The only situations where calling a person by name might infer a
breach of a patient's privacy would be in the case of an AIDS
clinic, substance abuse center, or situations like that where just
being there for treatment will infer some negative images.
(2) The second is similar to the first; just having a sign-in sheet
with a date and time will not divulge any PHI, unless you are in one
of the highly sensitive area as mentioned above.
By: Raymond F. Posa, MBA Technology Advisor to the American Academy of Podiatric Practice
Management President, R. Francis Associates
Any questions or comments can be addressed to Mr. Posa by E-mail:
Rposa@Rfrancis.com
These questions and their answers will be archived on the FootZine
web site on the "HIPAA FAQ" page, at http://www.footzine.com/FZ_50.htm Email your HIPAA questions to: gaylepmac@footzine.com
*_* *_* *_*
This weekend the American Academy of Podiatric
Practice Management (AAPPM) is joined by the Pennsylvania Podiatric
Medical Assistants Association in presenting "The Ultimate
Staff Meeting" in Philadelphia. This is only the second
time in recent memory that podiatric assistants have attended a
meeting of AAPPM, but I expect that it will not be the last.
With that meeting behind us, the FootZine Calendar has only
one more entry.
I'd love to be able to pass along information about your state or
regional seminar (as well as your letters, questions, answers and
comments), so please, feel free to write!
~ Gayle
Copyright 2003 Gayle S. Johnson, PMAC All
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Gayle S. Johnson, PMAC
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