Gems

Of
Practice
Management

 


By
Hal Ornstein DPM, FACFAS

President, American Academy of Podiatric Practice Management
Board Member, ASPMA
Partner, S.O.S. Healthcare Management Solutions LLC

&
Lynn Homisak, PRT
Trustee, American Academy of Podiatric Practice Management
Past President, ASPMA
Partner, S.O.S. Healthcare Management Solutions LLC



 
Gem #15


by Hal Ornstein DPM, FACFAS and Lynn Homisak, PRT

Life oftentimes deals us an interesting hand of cards to play.  It is “our hand” to play, with control over the decisions and consequences.  Wake up and see rain, will it be cloudy or sunny?  Below is a message sent to friends about a recent fire, something that we never believe will happen in our offices.  The point of sharing this is to put our days into perspective. 
 
Our wish is for the New Year to bring you and your family all the happiness, success and joy there is.

******************
 
Happy Holidays,
 
Last night around 7:00 pm I had a structural fire in my office. Thank G-d there was no one in the office and the surrounding medical offices were not damaged. The smoke alarm went off and the chiropractor a few offices down called 911. They believe it started from my sign on the front of my office.  The area above the ceiling and roof was badly damaged. The inside of the office, windows and equipment appear fine. No water was used, they put it out with foam (or possibly Biofreeze).
 
Even though there is little damage inside the office, the adjuster I hired right away estimates at least three months before I'm back in the office  because the entire roof and ceiling structure must be removed and rebuilt.  I have very good insurance that will cover lost income, damage, etc. I will continue to pay my full-time staff as though we were open as normal. I have an office about 20 minutes from my Howell office and will try to get patients to go there. Since the four of us who see patients in this office will now have free time, we will visit the homes of our Medicare patients who typically come to the office to debride their nails.
 
I have wanted to move to a larger office for a while and this may be my opportunity or I may move to a temporary location. The adjuster will work at light speed with the insurance company to get us seeing patients in Howell ASAP because that's less the insurance company must give us in lost income. I will notify referring physicians of the situation and put an announcement in the local paper.
 
I know we will fully recover from this but the frustration is in slowing my typical crazy pace, and also that our office is kicking butt with DME, in-office dispensing, etc., and finally adapting to our new computer system. I am so impressed with the concern, passion and unity of my staff
and the doctors in our group that I experienced late last night and today.  Life lessons learned!
 
The good news....EVERYONE IS SAFE, LIFE IS GOOD, I AM BLESSED IN MANY WAYS AND I HAVE SO MUCH SUPPORT FROM MANY AWESOME PEOPLE (including myself).
 
It's going to be a great new year...Hal


 

 

More to come................

Gem Archives


DISCLAIMER: Acceptance and publication of any letter, article, news item
or advertisement does not necessarily constitute or imply approval or
endorsement by myself of the product, idea, or content therein. I reserve
the right to edit or to not publish any material received. Any health- or legal-related information is for educational purposes only and should not be construed as medical or legal advice or a substitute for the advice of a health care professional or attorney. Information pertaining to legal matters should not perceived as legal advice, nor should discussion about such issues as Medicare and billing be considered as definitive. All content is presented as being only the opinions of the contributors and is for educational purposes only.


Copyright © 2002, 2003, FootZine.com, Gayle S. Johnson, PMAC