We are both currently in the process of interviewing for an assistant in each of our offices.  Now we know why there is Valium, stress balls and cruises (and Loony Farms).  There is no secret formula or magic pill to ensure success in hiring a high-quality assistant, but by all means you can reduce your risk by considering the following.

Check out the candidate in reception area while they are waiting for the interview to observe their nature and interaction with patients.

Hire attitude, train for skills

During the interview, role play:
"What would you do if…?" 
"How would you handle…?"
"What was your favorite/least favorite part of your last job  (co-worker at any job)?"
"Who was your favorite boss and why?"
"What are your long-term goals?"

Do not use yes and no questions.

Avoid personal questions- they are illegal.

Have them sit with your staff while they’re working as part of the second interview.

If you are considering hiring a particular person and it just doesn't feel right, trust your instincts.  DON'T DO IT! 

If possible obtain a simple written personality test that easily identifies if the candidate will work well with your current staff. (Information on obtaining this test will be given in a future FootZine)

Make your expectations crystal clear.

You get what you pay for.  Pay well; this is one of the most important investments in your office.

Often more important than pay is reinforcement and appreciation, especially reflected early on in the relationship.

Provide a job description, office procedures manual, and employee manual on day one.

TRAIN, TRAIN, TRAIN!

May the force be with you, and just be sure the walls are padded!