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Gem #30
There are those days in the
office that seem from the get-go to have one crisis after
another. Dealing with these hard times does not have to
lead us into a hole. We simply must pause for a short
moment and look at the relative nature of what we are dealing
with. Will each of the situations have a long-term result?
Have we truly done anything to cause the situation? Have
we taken something “too personal”?
We are often complimented at our office about our staff being so
friendly and always appearing to be so happy. We are asked
how we maintain such a positive environment and quickly resolve
conflict, resulting in a win-win situation. Our answer is
simple…. WHY NOT? If each of us were given the power to
determine the weather each day, almost all would ask for
sunshine and clear blue skies. This conscious decision to
make it a sunny day can be paralleled to how we deal with
patients in our offices. Merely decide that you will do
all you can to make the best of every situation and that to do
otherwise is like ordering a cloudy day with rain. The
reality is that there will be that patient who just gets under
our skin no matter how hard we try and that is why we are known
as HUMANS.
In New Jersey we are experiencing the longest run of cloudy,
rainy days. The sky is not bright but by all means we all
have the ability to create our own sunshine and brighten the
day.
More to come................
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